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Overview |
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Learn More
To learn more about our solutions, contact us at: info@radical.com.pk |
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Our range of solutions offer a resolution far different from what the market offers, a streamlined business process and reduced costs. What makes us different is the fact that we ensure you get to the best possible option in the most convenient pocket size. Our solutions have ensured maximum Return Of Investments, with the most cost effective and custom efficient solutions.
Ranging from document and content management, enterprise portals, business process management, CRM and ERP integration, Radical value proposition rests on getting paid after the success of our specified milestone.
Radical offers:
Customer Relationship Management
This technology is perfect for helpdesk, customer services and call centers. This solution offers a seamless integration of emails and phone systems with a web based CRM solution. Besides email tracking, call tracking and call handling (incoming and outgoing) are offered in these solutions.
Our CRM solutions are capable of combing strategy, data, people, process and technology to help you build your business according to your exact demands. Our range of CRM services include:
Implementation Services to help you meet your business objectives and accelerate return on investments
Change Management Services to help you fully adopt and integrate your solution into your business operations with organizational change consulting and training services
Testing and Managed Services to help you operate, maintain, test, and optimize your solutions efficiently and cost-effectively over their life cycle
Customer Care Services begin before a sale is made and continue throughout implementation and deployment
We at Radical review the entire deployment of CRM softwares and monitor it till it is fully integrated to adjust your business requirements. Architecture, Design, Configuration, Deployments, Enterprise Integration are the center of our monitoring. At Radical we have made it a habit to constantly keep in touch with clients to understand their requirements. Training is also another facility offered by us, as we carry you through the progression of selection to implementation till a complete workable solution.
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Web Content Management
Our content management software services evolve strategies by understanding processes and needs and draft a solution to facilitate production and consumption of content. These softwares are designed to integrate with your business needs to enable quick deployment and management of websites and portals, ensuring better return of investments.
Entirely on open standards, such as XML, J2EE, .NET and Web services help lower cost of applications and ownership. Managing content and portal through one interface also helps in integration of business processes, sharing knowledge by users and collaboration of various tasks using e-mail, desktop applications and Web-based workspace.
Our easy to use applications help enterprise data in virtually any format including database objects, XML documents, rich media, images and flat files. This powerful solution manages content for enterprise Intranet, extranet or internet application.
At Radical we are offering:
Collaboration Strategy – for a keen insight into tools utilized and best business practices in reduced costs and flexibility
Product Selection – with an in-depth analysis and demonstration to satisfactorily choose the best available options
Solution Delivery – finalizing scopes after a rigorous team effort of clients and us to meet requirements and cost effectiveness aided with support and management
Training – to ensure best practices by your team about open source development
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E-Commerce & Online Catalogues
We offer our customers the unique experience of a properly developed custom ecommerce site – the one which allows transactions through credit cards online and gives proper functionality, avoiding unnecessary features and integrated and custom designed according to their needs.
Our solutions are customer friendly and our levels of quality and services are unmatchable at such affordable prices. Our technical and marketing expertise over the years have ensured us time-tested and unmatchable results. We have all the ingredients to ensure your working in a comprehensive and assured manner, you can feel it when you will work with us and we know how to prove our worth.
This shopping cart offers a great value through its ease of use and powerful features with comprehensive support and upgraded advanced functionality. The simplicity of its usage for online entrepreneurs gives a click of a button only for justified perfect positioning of the right information on screen. Features include:
- Manage your customer business relation
- Manage products (having different flavors)
- Superior inventory design catering to your product needs
- Unlimited categories & sub-categories
- Extensive customer tracking with analytical reviews
- Product promotions (featured products, top selling items, cross sell, up sell)
- Comprehensive banner management & tracking
- Pop-ups (for category/product specific marketing)
- Search engine ready
- Define customer business relations
- Complete order tracking & management
- Payment gateway of your choice
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IT Application Infrastructure
We at Radical have been growing Infrastructures and know what you need. Often companies and clients are unaware of their technology requirements and the market is not easy to grasp. One ends up wasting a lot of energy, time and finance. We offer drastically affordable cost of implementation, networking and administration.
Radical comprehends the IT market and your requirements and addresses it accordingly. As a layman in the domain of IT, clients are mostly unable to understand the glitches in market. We help you identify which type of domains, servers or softwares you require. So here we step in with the right kind of solution to your legitimate problems.
Low cost solutions designed for companies having basic Internet needs including email, Internet connection sharing, fire walls and domain logons for a workgroup require a secure, reliable and easy to use operating system. We help address these requirements keeping your pocket and Return of Investment in mind.
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